ITSM Systems Analyst Lead: Automation & Insights
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-21
Listing for:
Gwinnett County
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, Systems Analyst, IT Support
Job Description & How to Apply Below
Gwinnett County is seeking an IT Systems Analyst III to manage and optimize the Information Technology Service Management (ITSM) platform. This role involves enhancing workflows, delivering reports, and ensuring data integrity across various ITIL processes.
The ideal candidate will have a Bachelor's Degree and five years of relevant professional experience. Responsibilities include troubleshooting complex issues, developing dashboards, and ensuring compliance with organizational policies.
This position also requires delivering training and facilitating workshops to enhance ITSM adoption across the organization.
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