Program Manager

Senior Program Manager – Government IT Modernization (Unemployment Insurance Transformation)

Location:

Atlanta, Georgia (Hybrid – Local Metro Atlanta Candidates Only)

Clearance Requirements:
None Required

Position Status:
Contract (12 Months with Potential for Extension)

Pay Rate: $100.00/hour

Seneca Resources is seeking an experienced Senior Program Manager to lead a high‑profile government modernization initiative focused on transforming critical Unemployment Insurance (UI) systems supporting Benefits, Tax, and Appeals operations. This role is ideal for a strategic leader with extensive experience delivering large‑scale public sector technology programs, coordinating complex stakeholder environments, and driving enterprise implementations from planning through post‑production stabilization. The selected candidate will oversee day‑to‑day execution of a multi‑workstream modernization effort designed to improve citizen services, enhance operational efficiency, strengthen system security, and enable scalable cloud‑based digital experiences.

This position requires close collaboration with executive leadership, technology partners, implementation vendors, and business stakeholders to ensure successful delivery, federal readiness compliance, and go‑live execution.

• Lead the planning, execution, monitoring, and successful delivery of a large‑scale enterprise modernization program.
• Coordinate activities across multiple functional work streams and vendor teams.
• Develop and maintain integrated program schedules, milestone plans, and delivery roadmaps.
• Identify, assess, and mitigate program risks, issues, and dependencies.
• Monitor project budgets and provide ongoing financial reporting.
• Drive problem‑solving and decision‑making to maintain program momentum and achieve strategic objectives.

• Serve as the primary coordination point among executive leadership, technology partners, and implementation vendors.
• Monitor vendor performance against contractual milestones and deliverables.
• Facilitate issue resolution and escalation management.
• Support innovative delivery approaches, including AI‑assisted development and testing initiatives.
• Foster collaboration across cross‑functional teams and external partners.

• Coordinate activities supporting federal readiness and certification requirements.
• Ensure completion of critical readiness artifacts, including:
  • End‑to‑end business scenario validation
  • Data reconciliation and validation
  • External interface certifications
  • Load and performance testing
  • Operational readiness documentation
  • Staff training validation
• Support preparation of certification documentation required prior to production deployment.

• Prepare and present status updates to executive leadership and governance committees.
• Facilitate steering committee meetings and executive briefings.
• Track decisions, action items, scope changes, and release priorities.
• Provide transparent reporting on program health, risks, mitigation strategies, and delivery progress.

• Coordinate deployment readiness activities, including:
  • Data migration verification
  • User Acceptance Testing (UAT)
  • Security, accessibility, and performance testing
  • Production environment preparation
  • Go‑live rehearsals and rollback planning
• Support Go/No‑Go decision‑making processes.
• Lead post‑go‑live stabilization planning and transition activities.

• Partner with business leaders to prepare operational teams for transition.
• Coordinate train‑the‑trainer and end‑user training initiatives.
• Align business workflows and operational processes with new system capabilities.
• Promote adoption of new technologies and modernized business processes.

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Public Administration, or a related field.
• Minimum of 10 years of experience leading large‑scale IT modernization or enterprise system implementation programs.
• Demonstrated success managing complex government technology initiatives.
• Experi…