IT Enterprise Business Analyst

job summary:
The Georgia Department of Transportation (GDOT) is seeking an experienced IT Business Analyst (BA) to support IT project initiation efforts, technology procurements, and business systems analysis activities.

Location:

Atlanta, Georgia

Job type:
Contract

Salary: $36.59 - 46.59 per hour

Work hours:

8am to 5pm

Education:

Bachelors

• Participate in the demand management process to assist business units in developing business cases, defining project scope, and documenting requirements for new systems or enhancements to existing systems.
• Gather, analyze, validate, and document business, functional, and non‑functional requirements.
• Translate business needs into clear solution requirements and technical documentation.
• Conduct stakeholder interviews, workshops, and Joint Application Development (JAD) sessions.
• Identify business process inefficiencies, operational pain points, and opportunities for process improvement.

Develop and document:

• Business process workflows
• Current and future state analyses
• User stories and use cases
• Functional and system requirements
• System interaction diagrams
• Data mappings and logical data models
• Metadata documentation
• Screen mockups and wireframes
• Reporting and training requirements
• Test cases and acceptance criteria

Ensure requirements traceability throughout the project lifecycle.

Support User Acceptance Testing (UAT) activities and validate that business requirements have been successfully implemented.

• Support the development of Statements of Work (SOW), solicitation documents, procurement packages, and related artifacts.
• Primarily support IT acquisitions involving software, hardware, professional services, or technology solutions.
• Assist in gathering documentation and information from vendors, contractors, and business stakeholders.
• Collaborate with IT, Procurement, Legal, Security, and technical teams to support vendor evaluations and procurement activities.

• Participate in Software Development Life Cycle (SDLC) activities and transition requirements to development and project teams.
• Collaborate & support documented requirements with project managers, architects, developers, QA testers, and business teams throughout project execution under the guidance of the IT BA Manager.
• Assist project managers with stakeholder coordination.
• Communicate business requirements and priorities to technical implementation teams.
• Create diagrams, charts, specifications, and supporting artifacts to guide/support development and solution design.
• Provide status updates, maintain weekly work logs, and update assigned work tickets.
• Develop task estimates and target completion dates for project schedules and work management activities.

• Experience supporting government or public‑sector IT initiatives.
• Experience with procurement lifecycle documentation and vendor management.
• Familiarity with workflow automation, business process improvement, and enterprise applications.
• Experience using tools such as Jira, Service Now, Visio, SharePoint, Balsamiq, or similar platforms.
• Strong problem‑solving skills and attention to detail.
• Excellent communication, teamwork, and collaboration skills.
• Able to work in a fast‑paced environment.
• Minimum, bachelor's degree in a relevant discipline (Computer Science, Information Technology Systems) required.
• Active IT Certified Business Analysis Professional (CBAP) certification preferred.

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.