IT Desktop Support Technician

We are hiring an IT Desktop Support Technician to provide L1 and L2 support for a major oil and gas customer with Rock Springs, WY location.

• 1099 (contractor) position
• Forecasted to last 8 weeks
• May extend
• May be opportunities for more permanent work (W2 salary role)
• Work to be performed onsite, no hybrid or remote opportunities
• $30-$40 per hour depending on experience
  • Minimum of 40 hours per week
  • Parking downtown fully reimbursable

We are looking to hire a skilled IT Desktop Support Engineer to join an established team, that supports one of our major oil and gas customers. The team provides L1 and L2 IT support for a large number of users local and remote to Rock Springs, WY.

• Diagnose and resolve IT incidents. Some examples include:
  • Printer related issues
  • Connectivity
  • Software related issues
  • Operating system
• Installation of peripheral components
• AV/VC configuration and problem resolution
• Installation of software packages and minor remediation
• Escalation to appropriate party where appropriate
  • Ownership of issue
• Maintains employee confidence and protects corporate assets, including intellectual property, by keeping information confidential
• Creates and maintains a clear and thorough documentation
• Contributes to team effort by accomplishing related results as needed
• Adheres to the company’s values – integrity, ownership, urgency, alignment and innovation.
• Supports company vision and mission
• Adheres to established work schedule, attendance standards and is punctual to work and meetings.
• 1-5+ years of IT Desktop Support experience

• BSc in Computer Science or relevant field
• Exceptional ability in diagnosing and solving computer related problems while maintaining patience, professionalism, and courtesy
• In depth understanding of Windows desktop operating systems and utilities.
• Proficiency in the use and application of the following software:
  • Microsoft Office & O365 (Excel, Word, PowerPoint, and Outlook with emphasis on Excel). High degree of competency in troubleshooting Smartphones/Mobile devices, tablet devices, as well as various smartphone devices.
• Strong communications skills
• Highly customer focused
• Highly motivated, self-reliant, problem solver
• Enthusiastic with a questioning and challenging attitude
• Strong problem-solving abilities
  
  Ability to make rational decisions under pressure
• Proven ability to work within a team

• Location:
  
  Houston, Texas (DOWNTOWN)
• Hours:
  
  40 hours per week (minimum)
• Model:
  Required to be onsite
• Start Date:
  
  1st July 2026
• Engagement: 1099
• Salary: $30-$40 per hour depending on experience

Applicants for employment in the US must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the United States. Applicants are also expected to provide references upon request.