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Senior AI-Driven Customer Tech & Digital Support Lead

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Jordan Sitter Associates
Full Time position
Listed on 2026-06-22
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Jordan Sitter Associates is seeking a Senior Manager of Customer Technology & Digital Support to oversee customer care systems and processes. This role involves managing subscriptions and programs, leading technical support teams, ensuring customer satisfaction, and driving operational efficiencies. Ideal candidates should have over 10 years of experience in after-sales support, strong analytical skills, and familiarity with Generative AI and Microsoft Office tools.

Located in Atlanta, GA, this position offers a challenging opportunity to enhance customer care performance.
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Position Requirements
10+ Years work experience
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