Senior IT Service Desk Leader | ServiceNow & ITIL Expert
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-22
Listing for:
Georgia Piedmont Technical College
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
IT Support, IT Consultant, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Georgia Piedmont Technical College is seeking a leader for its IT Service Desk operations to drive service improvements and ensure high-quality IT support. This role involves managing strategically important ITSM platforms, establishing governance, and maintaining compliance with service standards.
The ideal candidate will have extensive IT support experience, strong knowledge of ITIL practices, and excellent vendor management skills. A Bachelor's degree is preferred, with certification in ITIL or Service Now as a plus.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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