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Junior IT Service Desk Specialist — SECRET Clearance
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-23
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is looking for a junior Customer Service Representative to provide first-line technical support in Atlanta, Georgia. This entry-level role involves diagnosing basic issues and guiding users through common tasks using established procedures and service management tools.
The ideal candidate should have an Associate’s degree in IT or related fields and a foundational understanding of IT support principles. Experience with tools like Service Now is preferred. This role offers a salary range of $20.83 - $26.25 per hour.
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