Senior Dynatrace Engineer C2C

ATLANTA, GEORGIA

2 Months (Extension Possible)

Under limited supervision, coordinates, designs, and secures computer databases to store, track, and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert, providing authoritative guidance for professional staff. May also serve in a lead role.

State Agency:
Georgia Dept. of Transportation

While the intent may be a long‑term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1, 2026.

Configure, maintain, and optimize monitoring solutions using Dynatrace.

Enable end‑to‑end visibility across infrastructure, systems, and applications.

Develop dashboards, alerts, and health checks to ensure system health and reliability.

Monitor service performance and availability and set alert thresholds to minimize false positives.

Monitor Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, GCP).

Support monitoring of databases, middleware, and network components.

Collaborate with infrastructure and cloud teams to identify trends and capacity needs.

Proactively identify and resolve issues before they impact production.

Use Dynatrace to monitor application performance and transaction flows.

Support synthetic monitoring and real user monitoring.

Work closely with application teams to ensure comprehensive monitoring coverage.

Assist in troubleshooting performance issues at both the application and system level.

Participate in incident response efforts related to performance and availability.

Provide monitoring insights during troubleshooting and root cause analysis.

Identify and close monitoring gaps.

Enhance monitoring standards and documentation.

Recommend improvements to monitoring configurations and alert strategies.

Support integration of monitoring tools with IT Service Management platforms.

Bachelor’s degree in information systems, Computer Science, or equivalent experience.

5+ years in systems engineering, infrastructure support, or monitoring roles.

5+ years of hands‑on experience with Dynatrace or similar APM tools.

• Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP)
• Basic networking understanding (DNS, TCP/IP, load balancing)
• Experience with scripting or automation tools like Power Shell or Bash (preferred)
• Familiarity with Kubernetes or container monitoring
• Experience with ITIL practices and regulated industries (e.g., healthcare, financial services)
• Experience migrating from Dynatrace Managed to SaaS
• Knowledge of recommending baseline monitoring thresholds, KPIs and SLAs
• Familiarity with enterprise log analysis frameworks and tools such as Jira or Service Now
• Exposure to AWS Solution Architect Professional Certification (Preferred)

• Strong troubleshooting and analytical skills
• Effective communication and collaboration across teams
• Detail‑oriented with a proactive mindset

• 5 years of experience communicating verbally and in writing with all levels of staff and management
• 5 years of experience with Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP)
• 5 years of experience with scripting or automation tools like Power Shell or Bash (preferred)
• 5 years of basic networking understanding (DNS, TCP/IP, load balancing)
• 5 years of experience migrating from Dynatrace Managed to SaaS
• 5 years of knowledge recommending baseline monitoring thresholds, KPIs, and SLAs
• 5 years of familiarity with enterprise log analysis frameworks and tools like Jira or Service Now