EAS Specialist III

Provide coaching and training and mentoring your coworkers/peers

Active monitoring and review of Production Applications for Performance and Accuracy.

Cooperative troubleshooting and analytic work with other technical members and members of Development, QA and Support teams. Also, be able to manage on-call supports a 24/7 production environment.

Independent work analyzing trends in data and reporting on anomalies.

Prepare ITMS environment Plan for releases and coordinate and collaborative implementation for updates of the ITMS software.

Managing the day-to-day operational activities and coordinate them with rest of team when is required.

• Advance knowledge on managing day-to-day operational activities of the ITMS Prod environment.
• Must have solid knowledge of leadership, couching and mentoring your coworker or/and peers
• 3+ years previous experience in Enterprise application support or technical operations with experience in managing the resolution of business critical and time sensitive issues
• 3+ years of knowledge of current Microsoft Server platforms
• In depth advance knowledge of the administration and programming of MS SQL server 2008+ within a production class environment
• 3+ years of experience in XML/Https/MS .Net/Client-Server architecture
• 3+ years of experience in troubleshooting and problem-solving skills to diagnose software and network issues.
• Experience with Linux CLI
• 3+ years of knowledge of Network and systems administration

• 3+ years of experience in installation software and upgrade enterprise application
• Document and maintain Standard Operation Procedures (SOPs)
• Programming experience is a definite asset

The compensation range for this position is $60,000.00 - $66,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to