Information Technology Business Analyst

The Georgia Department of Transportation (GDOT) is seeking an experienced IT Business Analyst (BA) to support IT project initiation efforts, technology procurements, and business systems analysis activities.

The primary responsibility of this role will be analyzing IT project initiation requests and compiling documentation necessary to support new IT procurements, contracts, or in‑house system development initiatives. As workload permits, the Business Analyst may also be assigned to active IT project teams. The Business Analyst will work closely under the guidance of the IT BA Manager, and will successfully collaborate with business stakeholders, relevant IT teams to gather, analyze, and document business and technical requirements.

• Participate in the demand management process to assist business units in developing business cases, defining project scope, and documenting requirements for new systems or enhancements to existing systems.
• Gather, analyze, validate, and document business, functional, and non‑functional requirements.
• Translate business needs into clear solution requirements and technical documentation.
• Conduct stakeholder interviews, workshops, and Joint Application Development (JAD) sessions.
• Identify business process inefficiencies, operational pain points, and opportunities for process improvement.
• Develop and document business process and workflow diagrams for current and future state analysis.
• Create user stories, use cases, functional and system requirements, data mappings, logical data models, metadata documentation, screen mockups and wireframes, reporting and training requirements, test cases and acceptance criteria.
• Ensure requirements traceability throughout the project life cycle.
• Support User Acceptance Testing (UAT) activities and validate that business requirements have been successfully implemented.
• Support the development of Statements of Work (SOW), solicitation documents, procurement packages, and related artifacts.
• Primarily support IT acquisitions involving software, hardware, professional services, or technology solutions.
• Assist in gathering documentation and information from vendors, contractors, and business stakeholders.
• Collaborate with IT, Procurement, Legal, Security, and technical teams to support vendor evaluations and procurement activities.

• Participate in Software Development Life Cycle (SDLC) activities and transition requirements to development and project teams.
• Collaborate and support documented requirements with project managers, architects, developers, QA testers, and business teams throughout project execution under the guidance of the IT BA Manager.
• Assist project managers with stakeholder coordination.
• Communicate business requirements and priorities to technical implementation teams.
• Create diagrams, charts, specifications, and supporting artifacts to guide or support development and solution design.
• Provide status updates, maintain weekly work logs, and update assigned work tickets.
• Develop task estimates and target completion dates for project schedules and work management.

• 5+ years experience working as an IT Business Analyst supporting IT projects, system implementations, or technology procurements.
• 5+ years strong understanding of business/data process analysis methodologies and SDLC processes.
• 5+ years experience facilitating stakeholder meetings, workshops, and JAD sessions.
• 5+ years ability to gather, document, and manage complex business, data, and functional requirements.
• 5+ years experience developing process flows, workflow diagrams, and functional specifications.
• 5+ years strong analytical, communication, presentation, and organizational skills.
• 5+ years ability to work collaboratively with business and technical stakeholders.
• Preferred: experience supporting procurement documentation, vendor coordination, or contract‑related activities.
• Preferred: familiarity with Agile, Scrum, Waterfall, or hybrid project methodologies and mockups.
• 5+ years experience developing statements of work or scope of work for contracting and procurement.
• 5+ years experience managing multiple projects…