Global Partner Program Manager

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Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution.

From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEX Benefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!



Job Description

Your Career

The Partner Programs Manager is responsible for coordinating and tracking all aspects of the Next Wave Partner Program as well as global and cross-business unit planning. This role reports to the Senior Director of Worldwide Partner Programs and will support all partner routes to market. The ideal candidate will possess a broad array of skills, including project management, change management, operations, communications, budget and vendor management.

This position also holds a key role in our partner program change management and readiness activities, including revamping and evolving our global partner program, partner incentive programs and GTM readiness.

Your Impact

• Project manage strategic projects across all 5 Next Wave partner routes to market (Reseller, Managed Security Service Providers, Cloud Service Providers, Distributors and Service Partners), by tracking and reporting on the planning, implementation, documentation and readiness of each project. Ensure alignment with business objectives, stakeholder priorities, and long-term strategic goals.
• Collaborate with key organizational and regional leadership to identify, prioritize and execute strategic projects, working closely with Channel Operations and IT to define project scope, stakeholders, requirements and deliverables.
• Cross-Business Unit Stakeholder Management:
  Collaborate and communicate with internal teams such as Legal, IT, Channel Ops, Partner Services, Finance, Accounting, Enablement and GTM to ensure overall program deployment success.
• Champion Operational Excellence:
  Lead the implementation of disciplined execution practices across project management activities, setting the standard for operational excellence and driving a culture of accountability and continuous improvement in all areas of project delivery.
• Manage Readiness Steering Committee process to facilitate discussions that ensure key stakeholders provide the guidance needed to accelerate the delivery of successful initiatives such as product launch and process improvement.
• Escalation and Issue Resolution:
  Be an escalation point for complex or high-risk projects or programs, proactively identifying issues, mitigating risks, and providing strategic guidance to leadership so as to resolve escalations effectively.
• Create and maintain key program content (overview presentations, guides, infographics, rebate lists, etc.) and collaborate with the Partner Experience team to ensure accurate and relevant program content is available when required.
• Assist…