Data Center Technician II, PDC Engineering Field Services

Data Center Technician II, 3

PDC Engineering Field Services

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

This role is not eligible for U.S. immigration sponsorship.

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and to exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including weekends, night shifts, holidays and shift-based schedules as required.
• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues, handled in accordance with company security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and their components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches, and networking protocols.

You’ll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability, and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

The team is driving Google’s groundbreaking innovations, enabling the development of cutting-edge AI models, delivering unparalleled computing power to global services, and providing essential platforms that enable developers to build the future. From software to hardware, our teams shape the future of world-leading hyperscale computing, with key teams working on the development of TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $78,000 - $111,000 (USD) + 15% bonus target + equity + benefits.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related conditions.

See also Google’s EEO Policy and related resources.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. They have no impact on statutory payments. Current or past grants do not confer an acquired right.