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Director of AI-Native Customer Reliability
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-27
Listing for:
Nexus Cognitive Technologies
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Nexus Cognitive Technologies in Atlanta seeks a Director of Customer Reliability Engineering to build a customer reliability function from the ground up. The role requires designing an L1–L3 support model and managing both NX1-native and Cloudera customer environments. Ideal candidates have 8–12 years of experience, with a focus on AI-native operations.
This position offers a unique opportunity to influence the operational framework and hire engineers while ensuring reliability and support across diverse technology stacks.
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