Technical Product Manager

About the Role

Commerce is looking for a Technical Product Manager to drive the execution and evolution of Catalyst, Big Commerce's next‑generation storefront architecture powered by Next.js, React, and the Storefront GraphQL API. You will own execution across multiple areas of the Catalyst ecosystem and partner with senior product leadership on the overall vision.

• Own the roadmap for assigned product lanes and contribute to the broader Catalyst strategy, ensuring work converges into a coherent whole.
• Define the vision for the product experience through sketches, mockups, prototypes, and written documentation.
• Prioritize the execution path by making smart trade‑offs, balancing developer experience improvements, feature support, hosting infrastructure, and architectural modernization against finite team capacity.
• Define the public API surface for SDKs, including versioning semantics, Type Script interfaces, and developer‑facing contracts.
• Contribute to the modernization of adjacent product areas into native, API‑first implementations within the Catalyst framework.
• Drive the Native Hosting product from alpha through GA, including CLI experience, deployment architecture, custom domain assignment, usage metering, and pricing.
• Support monetization strategy and product growth drivers for Native Hosting and the broader Catalyst ecosystem.
• Track KPIs and monitor performance against goals: live storefronts, GMV, churn rate, reported bugs, MRR, and partner sentiment.
• Understand and monitor the competitive landscape (Shopify Hydrogen, Vercel Commerce, and the broader composable commerce ecosystem).
• Build dashboards, living reports, and automations to make metrics self‑serve and scale your time.
• Identify potential issues early and help develop contingency plans.
• Ensure APIs, SDKs, and documentation are structured so that AI coding agents can build on the platform effectively.
• Champion developer experience as a primary competitive advantage, targeting fast time to live storefront.
• Support a thriving developer community through authentic engagement, technical content, and ecosystem partnerships.
• Communicate clearly with internal stakeholders to keep the engineering team set up for success, frame cross‑team work within a unified narrative, and keep partner GTM teams properly enabled with product information, pricing, and sales enablement materials.
• Build relationships with customers and partners to gather feedback, validate priorities, and set realistic expectations.
• Coordinate cross‑team dependencies across Storefront, Checkout, B2B, Makeswift, and Infrastructure teams to ensure API‑first development flows through the full stack.
• Collaborate with cross‑functional stakeholders including Marketing, Business Development, Sales, and Engineering.

• 3+ years of technical product management experience, with at least 1 year focused on developer platforms, SDKs, APIs, or framework‑level products.
• Hands‑on fluency with modern front‑end web technology:
  Type Script, React, Next.js (App Router, RSC, streaming), and Node.js.
• Solid understanding of GraphQL API design—schema modeling, query patterns, and the tradeoffs of exposing platform capabilities through a public API surface.
• Familiarity with edge computing platforms, serverless architecture, or infrastructure products—ideally Cloudflare Workers, Durable Objects, KV, and R2.
• Experience contributing to complex, multi‑team technical initiatives from concept through execution.
• Pragmatic, iterative approach to execution: break ambiguous problems into concrete deliverables with clear exit criteria.
• Comfort operating at the intersection of engineering, design, and go‑to‑market—able to write a technical RFC in the morning and a sales enablement brief in the afternoon.
• Excellent written communication; concise, precise, and high‑signal. Authoring developer documentation, strategy docs, roadmap materials, and release notes.
• Nice‑to‑Have:
  Exposure to pricing, packaging, and go‑to‑market strategy for technical products.
• Nice‑to‑Have:
  Experience with ecommerce platforms, headless commerce, or composable architecture patterns.
• Nice‑to‑Have:
  Familiarity with visual builder / CMS…