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System Support Technician

Job in Atlanta, Fulton County, Georgia, 30383, USA

Listing for: ATC

Full Time position
Listed on 2026-06-28

Job specializations:

IT/Tech
Systems Administrator

Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR

Responsibilities

Create RACF IDs for all DHS Mainframe users.
Provision, reset passwords, and troubleshoot issues for multiple key systems for the State of Georgia agencies.
Conduct periodic (normally quarterly) re-certification of all users, including Ga-Gateway, Uniform Accounting System (UAS), Support Tracking Accountability and Recovery System ($TARS), Electronic Payment Processing Information Control (EPPIC), Electronic Benefits Transfer (EBT), and Energy Assistance System (EAS).
Periodically (normally 60 or 90 days) identify and remove inactive users.
Enforces and communicates to system users the security policies and guidelines necessary to meet state and federal requirements for system access.
Assist with the state and federal audit processes.
Create and run queries to produce ad-hoc reports from application data as needed.

Core Competencies

Ability to work effectively with a diverse project team in a highly visible, fast paced and changing project environment with aggressive timelines.

Ability to work effectively with personnel at multiple levels of the organization.

Ability to work effectively as a dedicated team member; ability to effectively and accurately communicate with other team members.

Excellent oral, written, presentation and interpersonal communication skills.

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

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