Principal, IT Application Architect

Job Description - Principal, IT Application Architect (MER
00043Y7)

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes‑Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top‑notch individuals to join the Mercedes‑Benz Team and uphold these hallmarks.

The Digital Application Architect position requires an individual who is a highly skilled IT professional with end‑to‑end architecture leadership for all Digital Customer Experience (DCX) Platforms, leading all facets of system development and support within all development and project tracks for the IT Digital Customer Experience Application space including but not limited to One Web PC/Vans ( / ), eCommerce, 1CU applications across NAFTA.

This role is accountable for defining, governing, and evolving the application architecture strategy and roadmap, ensuring consistent, scalable, and high‑performing digital experiences aligned to business outcomes. The architect operates across multiple product teams, vendors, and platforms to ensure design integrity, cross‑platform alignment, and long‑term technology sustainability while adhering to enterprise architecture standards. The Application architect should closely align with the platform (infrastructure) team that supports each web application.

The ideal candidate would be responsible for the implementation of large‑scale information technology projects for Marketing & Sales along with operational support of the existing systems used by these departments. Project responsibilities include project plans, resource planning, executive management reporting, technical leadership, resource/team coaching, systems integration, technical architecture and vendor management. Operational support responsibilities include managing work assignments and deliverables for enhancements to the sites, resolution of defects, oversight of the QA process, and deployment to live sites.

In addition, this role should be a guiding role for FOSS use, standards, and tracking within the organization.

This position reports to directly to the Senior Manager for IT Digital Customer Experience.

• Own end‑to‑end Digital Customer Experience solution architecture across frontend, backend, integration, data, cloud, security, and observability, ensuring architectural decisions are directly traceable to measurable business outcomes (performance, scalability, availability, conversion).
• Act as the single architectural owner accountable for design integrity across:
  Frontend, BFF/API, backend services, Integration and data flows, Cloud infrastructure, security, and observability.
• Ensure architectural decisions are traceable to business outcomes (conversion, performance, scalability, availability).
• Lead and enable engineering teams to deliver with speed, stability, and quality through clear direction, feedback, coaching, and proactive operational oversight.
• Define and enforce application architecture standards, design patterns, and reference implementations across Digital Customer Experience platforms (CMS, eCommerce, Salesforce, 1CU), ensuring consistency, scalability, and reusability across delivery teams – in alignment with Enterprise architecture, infrastructure and security guidelines and standards.
• Versatile team player and individual contributor with strong influence, communication, analytical and problem‑solving skills.
• Manage timelines and scope creep – ensure architectural scope, sequencing, and dependencies are actively managed to prevent scope creep and delivery risk.
• Provide architectural oversight and governance for CI/CD, cloud environments, CMS platforms, CDN, monitoring, and developer tooling in partnership with Dev Ops and platform teams, including but not limited to:
• Review and oversight of Jenkins pipeline setup, maintenance, and support while leading in execution of respective pipelines.
• Work with Dev Ops teams to coordinate Jenkins pipelines (CI/CD) for deployment on AWS.
• CDN administrator, rules engine and domain…