GA DHS Process and Tracking Member

GA DHS Process and Tracking Member

Onsite/Hybrid/Remote:
Onsite

Provides business operations support, computer inventory management, and logistical support by email/phone, or onsite. Performs tracking, request approvals, data analysis, and report reconciliation. 90% Administrative role. Microsoft Office proficiency.

The position is under direct supervision. Must be local to Metro Atlanta. Position is both onsite and remote. User support by email/phone.
* 10% Technical role. Driving is required for this position. Some in-state/local travel if needed.

Job Responsibilities:

• Inform submitters of proper requests required for desired services
• Work closely with NTT Service Technicians and Business Application & Technology staff
• Help facilitate Division office supply orders using state purchasing processes and procedures
• Pursue offboarded user hardware and wireless equipment returns
• Help track large scale technology product deliveries for Special Projects
• Work closely with internal and external clients to ensure overall success of Unit operations
• Identify hardware trends and report inventory discrepancies
• Maintain daily inventory summaries and weekly reports in MS Teams
• Provide status updates to Unit Manager
• Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments
• Cross reference equipment orders and field requests ensuring shipments are accurate
• Update inventory systems