Cyber Operations Specialist

Cyber Operations Specialist

The Cyber Operations Specialist is an experienced SOC role within the 24/7 Cyber Fusion Center (CFC) organization. The role is responsible for monitoring, triaging, and escalating security events properly in any technology environment.

Typical responsibilities include evaluating data collected from a variety of cyber operations tools (e.g., SIEM, IDS alerts, firewalls, network traffic logs, cloud platforms, and SOAR solutions) to analyze events that occur within their environments for the purpose of mitigating threats in both structured and unstructured situations. Individuals in this role are proactive and well‑versed in log, identity, cloud, network, and root cause analysis.

• Characterize and analyze alerts to understand potential threats.
• Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the effectiveness of an observed attack.
• Document and escalate incidents that may cause ongoing and immediate impact to the environment.
• Provide daily summary reports of events and activity relevant to cyber operations.
• Perform cyber operations trend analysis and reporting.
• Perform thorough and high‑quality triage and analysis for all alerts.
• Demonstrate strong communication skills both written and verbal.
• Actively engage in team chats, calls, and face‑to‑face settings.
• Constantly contribute to SOC runbooks.
• Recommend improvements to automations, alert fidelity, and security controls.

• Bachelor’s degree in Computer Science, Computer Engineering, Cybersecurity, or a related field of relevant education, certification, or related training.
• Two years of experience in Cybersecurity or related work.
• Knowledge of cloud fundamentals.
• Knowledge of general information technology (IT) and cybersecurity.
• Knowledge of computer networking concepts and protocols, and network security methodologies.
• Knowledge of network traffic analysis and packet‑level analysis using appropriate tools (e.g., Wireshark, tcpdump).
• Knowledge of operating systems, including Windows and Unix ports and services.
• Knowledge of basic identity and access management concepts.
• Knowledge of phishing tactics and techniques.
• Knowledge of cyber threats and vulnerabilities.
• Knowledge of cyber‑attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks).
• Knowledge of incident response and handling methodologies.
• Knowledge of countermeasures to address a variety of threats.
• Knowledge of basic automation, ML, and/or AI possibilities.

• Experience working in cloud environments, namely Microsoft Azure and Amazon AWS.
• Industry certifications in general technology (e.g., Network+, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals).
• Industry certifications in cybersecurity (e.g., Security+, CySA+, Certified Ethical Hacker, GIAC Security Essentials, Cisco Certified Network Associate, GIAC Certified Intrusion Analyst, GIAC Security Operations Certified, GIAC Certified Incident Handler, GIAC Cloud Security Essentials).
• Experience in Security Operations Center (SOC), Network Operations Center (NOC), IT/Cyber Engineering, or Intelligence Community (IC).

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Benefits may include medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated by date of hire and by full‑time or part‑time status) during their first year of employment, 10 sick days (also prorated), and paid holidays.

Additionally, the position may be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug‑Free Workplace. EEO is the Law. E-Verify. IER. Right to Work.