Network Administrator, Senior

Department: SaaS

Location: Atlanta

Infor is looking for a Senior Network Administrator with deep expertise in cloud networking, AWS cloud infrastructure, and VPN technologies. This role sits at the intersection of networking and cloud engineering, with a primary focus on designing, implementing, and maintaining secure, high-performance network architectures across hybrid and cloud-native environments. Success in this role requires strong ownership, problem-solving ability, and a commitment to automation, reliability, and security best practices.

You will work heavily with the network layer of enterprise customer environments — from VPN tunnels and transit gateways to DNS, firewall policies, and traffic routing — while applying Dev Ops principles of automation, observability, and infrastructure as code throughout.

• Support customers across the U.S. by maintaining reliable network environments and participating in an on‑call rotation to ensure rapid response and system uptime.
• Partner directly with customers and their network teams to troubleshoot issues, resolve escalations, and optimize performance.
• Design, deploy, and maintain enterprise network architectures across AWS and hybrid environments, including routing, firewalls, VPNs, and segmentation.
• Monitor network performance (latency, throughput, packet loss), lead incident response, and perform root‑cause analysis to prevent future issues.
• Architect and manage AWS networking services (VPC, Transit Gateway, load balancers, DNS), ensuring security, scalability, and compliance.
• Drive automation and efficiency through infrastructure as code, CI/CD pipelines, and scripting, while contributing to observability and monitoring improvements.

• Experience in network engineering, cloud infrastructure, or Dev Ops roles within enterprise environments.
• Experience engaging directly with customers to gather requirements, lead technical discussions, and design network solutions, including whiteboarding and collaborating on architecture decisions.
• Hands‑on expertise with AWS networking, including VPC, Transit Gateway, Direct Connect, VPC Endpoints, and hybrid architectures.
• Experience with advanced networking protocols and concepts, including TCP/IP, DNS, BGP, IPsec, TLS, routing, segmentation, and firewall design.
• Experience designing and managing VPN solutions at scale (site‑to‑site and client VPN), including troubleshooting complex connectivity issues.
• Proficiency with infrastructure as code and automation, using tools such as Terraform, Cloud Formation, and CI/CD platforms (Git Hub Actions, Git Lab CI, Jenkins).
• Experience across Linux and Windows networking environments, using tools such as tcpdump, trace route, mtr, and Wireshark, along with exposure to enterprise network hardware (Cisco, Fortinet, Palo Alto, etc.).
• Must be willing to work 3 days per week in the office.
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or sponsorship now or in the future.

• AWS Networking and/or Solutions Architect certification.
• Familiarity with zero‑trust network architectures and SASE frameworks.
• Experience with multi‑region or global network architectures.
• Familiarity with compliance frameworks (SOC 2, HIPAA, PCI‑DSS) as they relate to network controls.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

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