Business Insights Analyst - Treasury & Prepaid Solutions

Overview

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

SUMMARY

The role is responsible for partnering with business and product stakeholders to translate strategic objectives into actionable analytics and reporting solutions. This position acts as the bridge between Stakeholders/business users and analytics teams - leads requirements‑gathering efforts to identify KPIs, converts business requirements into clear, validated user stories, and supports the development of high‑quality dashboards and self‑service analytics tools. The role ensures analytical outputs are accurate, well‑documented, and fit for decision‑making by promoting transparency, consistency, and data integrity across insights delivery.

• Lead business insights requirements-gathering sessions to identify KPI needs for use cases
• Translate business needs into well-defined requirements. Validate requirements with stakeholders to ensure alignment, clarity, and feasibility.
• Create clear, concise user stories for dashboards, reports.
• Support the development and enhancement of analytics tools, dashboards, and self-service reporting.
• Ensure output accuracy and integrity through detailed validation.
• Document methodologies, assumptions, and definitions to promote transparency and repeatability.
• Partner with business and product stakeholders to understand objectives, pain points, and key decision needs.

• Typically five or more years of related experience.
• Bachelor's degree or equivalent work experience.

• 3 or more years of experience in business analysis, analytics, or a related field.
• Experience in financial services, banking, treasury management, payments, or fintech.
• Experience supporting business intake processes including documenting incoming requests, defining scope, capturing requirements and maintaining intake documentation.
• Ability to translate intake requirements into clear Jira user-stories, epics and acceptance criteria.
• Working knowledge of Jira and Agile/Scrum methodologies including backlog management.
• Strong analytical skills to assess data, identify trends and generate actionable insights.
• Experience creating reports, dashboards or analyses using tools such as Excel and Power BI/Tableau.
• Ability to develop and deliver training materials, conduct knowledge-transfer sessions and support end-user adoption.
• Strong written and verbal communication skills to effectively collaborate with business and technical stakeholders.
• Detail-oriented, highly organized, and strong ability to manage multiple priorities in a fast-paced, matrixed environment.
• Ability to independently structure ambiguous problems and deliver clear insights.
• Strong attention-to-detail with a bias toward accuracy and data integrity.
• Executive presence and the ability to influence without authority.
• Proactive mindset, i.e., anticipates business questions before they are asked.

This position offers a hybrid/flexible schedule which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and…