Sr Business Insights Analyst; Property Claims

Sr Business Insights Analyst (Property Claims)

Hybrid - Atlanta, GA

$75K - $125K

The Property Claims Business Intelligence Analyst analyzes and recommends technical solutions for complex projects to meet the needs of Claims and other impacted business areas. Will be responsible for defining and delivering the BI Strategy and ensuring the successful delivery of Business Intelligence Solutions and Executive / Operational dashboards. The BI analyst will be a motivated self‑starter building strong relationships with the business, IT and BI teams.

• Act as the customer / IT liaison during analysis, requirements definition and design activities; collaborate with business stakeholders to define and document business requirements and with technical staff to develop solution alternatives.
• Ensure that the project and service delivery teams and the business representatives have a clear expectation of reporting deliverables including priorities and timescales.
• Support data processing activities to maintain, enhance, and implement effective and efficient solutions that meet business requirements.
• Assist in identifying and acquiring relevant data from external sources and guiding integration into internal systems as part of corporate initiatives such as system integrations, business acquisitions, and assumptions.
• Participate in data validation and user acceptance testing (UAT) to ensure data accuracy and alignment with business requirements.
• Collaborate with technical teams to clarify data needs and review outputs for quality and accuracy before delivery to customers.
• Provide support for business applications and data access needs, including managing user access to reporting platforms and identifying, researching, and escalating data issues to the appropriate technical teams.
• Train others on the use of automated reports and support knowledge transfer when work is transitioned.
• Compile and communicate system or business process changes as needed.
• Obtain relevant data from various sources, analyze data, identify trends, patterns, and anomalies, and prepare detailed reports and presentations summarizing findings with actionable recommendations.

• Must have 3+ years of insurance claims experience.
• 3+ years of direct client engagement experience and providing user insights directly to leadership.
• 4+ years in business intelligence experience.
• 3+ years of Business Intelligence Metrics & Reporting experience using Power BI.
• Intermediate knowledge of MS SQL – required for query, profiling and testing.
• Advanced knowledge of MS Word, Excel, and Access.
• Experience with Data Warehousing/Data Marts.
• Bachelor’s degree in Data Analytics, Business, or related field.

Some overnight travel to client or other Assurant offices may be required (