InfoSec Technical Delivery Specialist

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Leads enterprise cyber incident and high-risk vulnerability response efforts, coordinating cross-functional teams to rapidly assess, contain, and remediate threats. Operates effectively in high-pressure, time-sensitive situations requiring rapid coordination and decision-making. Serves as a central point of orchestration, ensuring timely decisions, clear executive communication, and effective risk mitigation aligned to enterprise incident management practices.

Lead Incident Coordination

• Act as Incident Manager / Incident Coordinator for information security incidents, investigations, events, zero-days, and high-risk vulnerabilities.
• Drive end-to-end response from intake through containment, remediation, and closure.
• Drive real-time risk-based decisioning, including severity classification, event escalation, and prioritization of containment and remediation actions.

Facilitate Cross-Functional Response

• Coordinate SOC, Threat Intel, Vulnerability Management, Engineering, Application, Infrastructure, Business, Legal, Regulatory and Risk Oversight teams.
• Establish clear ownership, timelines, and accountability across all stakeholders.

Drive Triage & Risk-Based Decisioning

• Assess exposure, exploitability, and business impact to determine severity and urgency qualifications.
• Escalate conditions requiring executive awareness or rapid response actions.

Lead Incident Calls & Execution Rhythm

• Run high-pressure, high-visibility structured incident meetings with defined objectives, action tracking, and decision capture.
• Maintain momentum and remove blockers to accelerate containment and remediation.

Executive Communication & Reporting

• Develop and deliver concise, executive-ready communications, including risk articulation, business impact, and remediation status.
• Provide detailed reporting of residual risk, blockers, and required decisions.

Ensure Effective Containment & Remediation

• Validate that immediate mitigations and long-term fixes are executed and prioritized appropriately.
• Track progress against SLAs, emergency changes, and remediation timelines.

Oversight of Incident Lifecycle & Documentation

• Maintain accurate timelines, decisions, and evidence within incident records.
• Ensure alignment with established incident management frameworks and escalation models.

Post-Incident Review & Continuous Improvement

• Lead or support lessons learned, root cause analysis, and control improvement recommendations.
• Identify systemic gaps and drive enhancements to response processes and playbooks.

Stakeholder & Business Engagement

• Partner with business units and application owners to align response actions with operational priorities.
• Support regulatory, legal, and risk partners as needed during incidents.

Work Environment & Availability Expectations

Full-time in-office role (5 days / week) in Atlanta, Charlotte, Greensboro, Raleigh, or Richmond. Participation in an on-call rotation is required. Must support after-hours, weekend, and holiday incident response as needed. Ability to respond to time-sensitive cyber events outside standard business hours is required.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum of 5 years of professional experience in information security.
• Strong knowledge of data security, privacy laws, regulatory compliance, and advanced security technologies.
• Experience in threat analysis, vulnerability testing, incident response, and forensic methodologies.

• Experience leading enterprise cyber incident response operations.
• Strong understanding of incident management frameworks (e.g., NIST, SANS, ITR models).
• Proven ability to lead high-pressure, high-visibility, time-sensitive situations and drive decision-making.
• Experience delivering and executive-level communications and risk briefings.
• Familiarity with vulnerability management, zero-day response, and threat intelligence integration.
• Experience coordinating across infrastructure, cloud,…