Help Desk Specialist
Listed on 2026-07-08
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Atlanta, GA (Sandy Springs/Dunwoody Area)
$23.00/Hour
Temporary Assignment | Approximately 2 Months
Mid-July through Mid-September 2026
This role will be working onsite
Our client is seeking an IT Help Desk Coordinator to join their team on a temporary assignment. This position will provide hands‑on technical support to employees and serve as a key resource for troubleshooting hardware, software, and network‑related issues.
This is an excellent opportunity for an IT professional seeking short‑term experience or a recent Information Technology graduate looking to gain hands‑on corporate IT support experience.
Key Responsibilities- Provide first‑level Help Desk support to end users
- Troubleshoot hardware, software, network, and connectivity issues
- Install, configure, and maintain laptops, desktops, and related software
- Support Microsoft Office 365 and Windows environments
- Assist with Active Directory user support and account management
- Set up and support printers, scanners, and other peripherals
- Track and maintain IT equipment inventory
- Collaborate with internal IT teams to resolve technical issues
- Provide excellent customer service and technical assistance to employees
- Assist with technology‑related projects and initiatives as needed
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred
- Previous Help Desk, Desktop Support, Technical Support, or IT Support experience
- Windows operating systems
- Active Directory
- Microsoft Office 365
- Desktop and laptop support
- Hardware and software troubleshooting
- Ticketing systems
- Strong customer service and communication skills
- Ability to troubleshoot technical issues effectively
- Positive attitude and willingness to assist users
- Strong organizational and problem‑solving skills
- Ability to work independently and as part of a team
This position is ideal for someone who enjoys helping others, solving technical problems, and providing exceptional customer support in a professional environment.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).