InfoSec Technical Delivery Specialist

Overview

Leads enterprise cyber incident and high-risk vulnerability response efforts, coordinating cross-functional teams to rapidly assess, contain, and remediate threats. Operates effectively in high-pressure, time-sensitive situations requiring rapid coordination and decision-making. Serves as a central point of orchestration, ensuring timely decisions, clear executive communication, and effective risk mitigation aligned to enterprise incident management practices.

• Act as Incident Manager / Incident Coordinator for information security incidents, investigations, events, zero-days, and high-risk vulnerabilities.
• Drive end-to-end response from intake through containment, remediation, and closure.
• Drive real-time risk-based decisioning, including severity classification, event escalation, and prioritization of containment and remediation actions.
• Coordinate SOC, Threat Intel, Vulnerability Management, Engineering, Application, Infrastructure, Business, Legal, Regulatory and Risk Oversight teams.
• Establish clear ownership, timelines, and accountability across all stakeholders.
• Assess exposure, exploitability, and business impact to determine severity and urgency qualifications.
• Escalate conditions requiring executive awareness or rapid response actions.
• Run high-pressure, high-visibility structured incident meetings with defined objectives, action tracking, and decision capture.
• Maintain momentum and remove blockers to accelerate containment and remediation.
• Develop and deliver concise, executive-ready communications, including risk articulation, business impact, and remediation status.
• Provide detailed reporting of residual risk, blockers, and required decisions.
• Validate that immediate mitigations and long-term fixes are executed and prioritized appropriately.
• Track progress against SLAs, emergency changes, and remediation timelines.
• Maintain accurate timelines, decisions, and evidence within incident records.
• Ensure alignment with established incident management frameworks and escalation models.
• Lead or support lessons learned, root cause analysis, and control improvement recommendations.
• Identify systemic gaps and drive enhancements to response processes and playbooks.
• Partner with business units and application owners to align response actions with operational priorities.
• Support regulatory, legal, and risk partners as needed during incidents.

Full-time in-office role (5 days / week) in Atlanta, Charlotte, Greensboro, Raleigh, or Richmond. Participation in an on-call rotation is required. Must support after-hours, weekend, and holiday incident response as needed. Ability to respond to time-sensitive cyber events outside standard business hours is required.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum of 5 years of professional experience in information security.
• Strong knowledge of data security, privacy laws, regulatory compliance, and advanced security technologies.
• Experience in threat analysis, vulnerability testing, incident response, and forensic methodologies.

• Experience leading enterprise cyber incident response operations.
• Strong understanding of incident management frameworks (e.g., NIST, SANS, ITR models).
• Proven ability to lead high-pressure, high-visibility, time-sensitive situations and drive decision-making.
• Experience delivering an executive-level communications and risk briefings.
• Familiarity with vulnerability management, zero-day response, and threat intelligence integration.
• Experience coordinating across infrastructure, cloud, application, and security engineering teams.
• Knowledge of financial services, regulatory matters, and risk environments. Demonstrated ability to drive accountability without direct authority (matrixed organization).
• Experience with incident management tooling, ticketing systems (Service Now), and collaboration platforms.
• Advanced professional certifications such as CISSP, CISM, PMP, or equivalent.

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits,…