Digital Technology Analyst Job Atlanta area,Georgia USA,IT/Tech

Position: Digital Technology Analyst I 4P/661

Digital Technology Analyst I

Location:

Atlanta, GA
Contract- 1 Year
Client
- Southern Company Services.

Position Overview

We are seeking a motivated Digital Technology Analyst I to support the management, security, and optimization of the company’s digital systems and infrastructure.

This entry-level to early-career role is responsible for maintaining servers, databases, and cloud-based platforms while providing technical support to end users. The ideal candidate has foundational IT knowledge, strong troubleshooting skills, and a proactive approach to system reliability and security.

Key Responsibilities Systems Administration & Maintenance

Manage and maintain digital systems including:
- Servers
- Databases
- Cloud-based platforms
Deploy and configure software applications and system updates.
Monitor system performance and ensure availability of digital assets.

Security & Compliance

Implement and maintain security protocols to protect digital assets.
Monitor systems for potential security breaches.
Assist with user account management and access control.
Monitor software license usage and ensure compliance.

Backup & Data Management

Oversee data backup and recovery procedures.
Manage and optimize data storage solutions.
Ensure data integrity and accessibility.

End-User Support

Provide technical support for digital tools and applications.
Troubleshoot hardware and software issues.
Assist users with access requests and system-related inquiries.

Documentation & Inventory Management

Maintain detailed documentation of:
- System configurations
- Processes and procedures
- Software licenses
- Hardware inventory

Collaboration & Continuous Improvement

Work closely with cross-functional teams to understand technology needs.
Collaborate with IT professionals and vendors for system upgrades and enhancements.
Contribute to process improvements and operational efficiency.

Required Qualifications

1–3 years of experience in IT support, systems administration, or digital technology roles.
Basic knowledge of:
- Servers and databases
- Cloud platforms
- User access management
Understanding of cybersecurity principles and data protection practices.
Strong troubleshooting and problem-solving skills.
Ability to document processes clearly and accurately.
Excellent communication and teamwork skills.

Technical Skills (Preferred)

Windows/Linux server fundamentals
Cloud platforms (Azure, AWS, or similar)
User account management (Active Directory or similar)
Backup and recovery tools
Basic network troubleshooting
Microsoft Office Suite

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