TEMP-Technical IT Support; ASC​/AV - ASC Audio Visual

Job Title:

TEMP-Technical IT Support (ASC/AV - ASC Audio Visual)

Location:

Atlanta, Georgia

Regular/Temporary:
Temporary

Full/Part Time:
Part-Time

Job

Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with unit management, faculty, and staff. This position typically will advise and counsel users and other support personnel.

• Install, maintain and upgrade workstation and peripheral hardware and software.
• Analyze and resolve workstation, application, and server related problems.
• Update desktop software/applications; maintain documentation on installed applications.
• Provide users with assistance in working in specific applications.
• Participate in development of standard operating procedures.
• Perform other duties as assigned.

• Educational Requirements: Associate's Degree, Technical Diploma or equivalent combination of education and experience.
• Required Experience: Up to two years of job related experience.

This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all applicants for admission and employment, contractors, volunteers, and participants in institutional programs, activities, or services.

Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of any characteristic in its programs, activities, and employment.