Technical Writer

About DMI

DMI is a global professional services company that specializes in digital strategy, design, transformation, and support. More than your basic systems integrator or big-box advisor, we are a new breed of partner that blends human‑centric consulting and design with agile engineering, delivery, and global scale. We believe that digital transformation is an end‑to‑endless evolutionary process that requires technology solutions and partners that meet organizations where they are.

Consultants at the core, DMI has been delivering mission‑critical, enterprise grade solutions since 2002 for more than a hundred Fortune 1,000 enterprises, various state and local government agencies and all fifteen U.S. federal departments. DMI has grown to 2,100+ employees globally and has been continually recognized by top industry analysts as well as a Top Workplace in the USA and Remote.

DMI is looking for a Technical Writer

Duties and Responsibilities:

• Develop training programs and instructional materials of company processes and procedures
• Create detailed Visio process maps to accompany procedural documentation
• Conduct quality control of produced work by program writers to ensure style guide adherence
• Manage team of writers, editing team member documentation, and providing feedback and guidance on documentation standards
• Develop and implemented organizational document management standards and activities
• Knowledge of ISO:20000 and ISO:27001 certification, ITIL Certification
• Create and maintain quarterly reports and accomplishments
• Manage system diagram / run book documentation refresh effort and ongoing maintenance

Education and Years of

Experience:

Bachelor's Degree

Required

Work Experience:

• 2+ years project experience
• 1+ years PM experience with a federal agency or federal contractor
• 3+ years Information Technology Experience

Min Citizenship Status

Required:

US Citizenship

Physical Requirements: No Physical requirement needed for this position.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug‑free workplace.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.