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Senior Major Incident Manager - Incident Commander

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Regions Financial Corporation
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support, IT Specialist, Systems Analyst
Salary/Wage Range or Industry Benchmark: 92359 - 120020 USD Yearly USD 92359.00 120020.00 YEAR
Job Description & How to Apply Below
Position: Senior Major Incident Manager - 24/7 Incident Commander

Regions is seeking a Technology Service Management Analyst to support ITSM processes, incident and problem management, and data integrity across ITSM tools like Service Now. You will develop executive reporting, identify systemic issues, and drive RCA for major incidents while mentoring junior staff and ensuring governance and risk controls.

The role emphasizes cross‑functional collaboration, adherence to best practices, and involvement in BIA/BRP activities, with on‑site work at a

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Position Requirements
10+ Years work experience
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