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Senior Onboarding & Implementation Lead - Pet Care SaaS

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: RunLoyal: Pet Software
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    IT Project Manager, Change Management
Salary/Wage Range or Industry Benchmark: 95000 - 130000 USD Yearly USD 95000.00 130000.00 YEAR
Job Description & How to Apply Below

Run Loyal is seeking a hands-on Senior Onboarding & Implementation Manager to lead customer onboarding from kickoff to go-live in a SMB SaaS pet-care environment. You will conduct workflow discovery, translate needs into setup, training, and implementation plans, and guide data migration and go-live readiness.

This role blends customer facing delivery with process improvement, SOP creation, and KPI tracking.

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Position Requirements
10+ Years work experience
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