Senior Product Analyst – Automation

Responsibilities

• Analyze, design, and support Truist's product platform
• Analyze product and project data such as timelines, key metrics, and user feedback
• Gather status updates and prepare dashboards, reports, and presentations
• Research product issues and required fixes
• Collaborate with product, project, and technology delivery teams
• Monitor digital trends and identify experience-related trends
• Lead fact‑driven analysis of the market
• Benchmark Truist products and services
• Synthesize insights and coordinate research with analysts

• Bachelors’ degree in business, engineering, design, or technology field
• Three or more years of banking, financial services, digital, or other relevant work experience
• Two or more years of product, analysis, technology, and/or design experience
• Comfortable managing concurrent projects in a fast‑based, results‑driven environment
• Comfortable with ambiguity, leading work autonomously, and making independent decisions
• Well‑developed verbal and written communication skills
• Well‑developed analytical, decision‑making, and problem‑solving skills
• Solid understanding of trends in technology and in the financial services industry
• Ability to learn and translate technically complex concepts into business friendly terminology
• Considerable tact, diplomacy, and people skills
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products