Technical Capability Manager - GenAI

Technical Capability Manager
- GenAI

Be part of something groundbreaking

At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.

With the support and investment needed to explore new frontiers in Generative AI, you’ll be working alongside talented colleagues, innovating and contributing to projects that will transform how we manage risk and serve our customers.

This team is central to our vision of the future and the core of our business offering. We will incorporate best-in‑class engineering and product management principles, and your contribution will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world‑class products.

If you’re excited by the opportunity to create meaningful impact at scale and shape the future of the insurance industry, we’d love to hear from you.

Who we are

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world‑class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions. At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As our Technical Capability Director
- GenAI, you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.

How you will create impact

The Technical Capability Director oversees end‑to‑end architecture, standards, and strategic direction for a specific technology capability across multiple geographies and business units. This role serves as the primary authority and subject matter expert for their designated technology domain, driving consistency, innovation, and excellence throughout the organization.

Your responsibilities include:

Functional Domain Responsibilities

• You will be responsible for managing activities related to IT strategy development, establishing current, transitional and target state architectures, and creating comprehensive roadmaps for your technology capability that align with enterprise standards. This includes defining standards for implementation, integration patterns, scalability requirements, and operational excellence.

Technical Domain Leadership

• You will drive the technology strategy, governance frameworks, and architectural standards for your designated capability across lines of business. You will establish best practices, evaluate emerging technologies, and create a clear vision that positions AIG for technological leadership in the insurance industry. You will collaborate with other architects to create, adopt, and propagate company technology standards and engineering principles.

People Management

• First line manager or senior individual contributor with significant influence across technical teams

Geographic Scope

• Multiple Countries

Key Objectives include:

• 1. Technology Strategy Development
  - Define and evolve the long‑term vision and roadmap for your designated technology capability, ensuring alignment with business goals and enterprise architecture.
• 2. Standards & Governance
  - Establish and maintain technical standards, patterns, and governance frameworks that ensure consistency, quality, and adherence to best practices.
• 3. Capability Excellence
  - Drive continuous improvement and maturity of the technology capability, evaluating new technologies and approaches to enhance functionality, performance, and value delivery.
• 4. Investment Prioritization
  - Make strategic recommendations on technology investments, balancing immediate business needs with long‑term architectural vision and technical debt management.
• 5. Cross‑functional Collaboration
  - Partner with delivery teams, product owners, and other capability owners to ensure solutions meet enterprise standards while enabling business outcomes.
• 6. Technical Risk…