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HelpDesk/Support IT Support Systems Administrator Technical Support

Federal IT Service Desk Shift Lead

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 67900 - 132500 USD Yearly USD 67900.00 132500.00 YEAR
Job Description & How to Apply Below
A leading IT services provider is seeking a Service Desk Shift Supervisor in Atlanta, Georgia. The role involves supervising a service desk shift, managing ticket queues, and ensuring high-quality support for incidents. The ideal candidate will have leadership experience in IT operations, strong customer service skills, and a solid understanding of service delivery metrics. This position offers a compensation range of $67,900 - $132,500 based on various factors including experience and skills.
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