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Junior Service Desk Agent – Government IT Support

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28929 - 35817 USD Yearly USD 28929.00 35817.00 YEAR
Job Description & How to Apply Below

ASM Research, an Accenture Federal Services Company, is hiring an entry-level Customer Service Representative, Junior to provide first-line technical support in a highly regulated government environment. You will log incidents, perform basic troubleshooting, and escalate complex issues while supporting knowledge capture for mission-critical systems.

The role requires 0–3 years in IT support and the ability to obtain SECRET clearance and U.S. citizenship.

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