Senior IT Service Desk Agent – Enterprise
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is looking for a Customer Service Representative to deliver first-level technical support in a regulated government environment. Responsibilities include troubleshooting IT issues, logging incidents, and guiding users through resolutions. Candidates should have an Associate’s degree in IT or a related field, with 4-7 years of IT support experience, and proficiency in tools like Service Now or JIRA.
Compensation ranges from $52,900 to $68,690 annually.
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Position Requirements
10+ Years
work experience
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