Telecommunications Solutions Coordinator, Atlanta, GA,

Telecommunications Solutions Coordinator, Atlanta, GA, US

Position Summary:

The Telecommunications Solutions Coordinator is responsible for planning, coordinating, and implementing enterprise telecommunications, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities. This role manages vendor coordination, technology modernization initiatives, implementation activities, and strategic infrastructure planning to ensure the successful delivery of technology solutions aligned with agency objectives.

• Telecommunications, network, infrastructure, and voice modernization projects.
• Develop project plans, schedules, milestones, and resource requirements.
• Manage project risks, issues, dependencies, and escalations.
• Coordinate project activities across DBHDD facilities and stakeholders.
• Provide project status reporting to leadership.

• Voice Services (VoIP/HVS)
• Data Networks
• Wireless Infrastructure
• Fiber and Structured Cabling
• Public Address Systems
• HVAC Monitoring Systems
• Support implementation of emerging technologies and infrastructure enhancements.

• HVS/VoIP transformation initiatives.
• Coordinate site assessments, inventory reviews, equipment staging, deployment, and migration activities.
• Ensure successful transition from legacy voice platforms.
• Maintain partnerships with telecommunications carriers and technology vendors.
• Coordinate vendor deliverables and project commitments.
• Participate in technology evaluations and vendor selection processes.
• Monitor vendor performance and contractual obligations.

• Oversee inventory management and reconciliation efforts.
• Ensure infrastructure assets are properly documented in Asset Management systems.
• Coordinate technology refresh initiatives and equipment lifecycle management.

• Coordinate network integration projects.
• Support agency strategic technology initiatives.

• Bachelor’s degree in information technology, Business Administration, Engineering, or related field.
• PMP certification
• 5 years of project/program management experience.
• Experience managing telecommunications, network, and infrastructure projects.
• Experience with VoIP, networking, wireless technologies, and enterprise infrastructure.

• Bachelor’s degree in information technology, Business Administration, Engineering, or related field Required
• project/program management experience Required 5 Years
• Experience managing telecommunications, network, and infrastructure projects Required 5 Years
• Experience with VoIP, networking, wireless technologies, and enterprise infrastructure Required 5 Years
• Vendor management experience Required 5 Years

• Long-Term Stability:
  Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage:
  Access quality healthcare benefits to keep you and your family well.
• Future Planning:
  Enroll in our 401(k) program and invest in your financial security.
• GC Assistance:
  We support immediate Green Card processing, if required.