Data Center Field Engineer – Team

Data Center Field Engineer — Dell Power Edge Servers (Travel Team)
Overview

Join a high-impact team supporting some of the most advanced AI and enterprise computing environments in North America. We are seeking experienced Data Center Field Engineers who enjoy hands-on hardware work, troubleshooting complex server issues, and traveling to customer sites to keep critical infrastructure operational.

This position is ideal for technicians with strong Dell Power Edge server experience who thrive in fast-paced data center environments and are comfortable traveling extensively to support deployments, upgrades, and break/fix activities.

• Dell Power Edge server break/fix and hardware troubleshooting experience
• Ability and willingness to travel extensively (up to 75-100%)
• Data center hardware deployment and support experience
• Rack and stack experience
• Server hardware installation, component replacement, and validation
• Experience working with structured cabling (fiber and copper)
• Strong troubleshooting and diagnostic skills
• Ability to work independently in customer-facing environments

• Experience supporting AI, GPU, or high-density compute environments
• Firmware and BIOS/iDRAC upgrade experience
• Experience with Dell XE, XR, or other enterprise server platforms
• Knowledge of data center best practices, cabling standards, and inventory management
• Previous field service or data center operations experience

• Provide hands-on break/fix support for Dell Power Edge servers and related infrastructure.
• Diagnose hardware failures and perform component replacements including memory, drives, power supplies, fans, NICs, and other server components.
• Execute server health checks, firmware updates, and post-repair validation.
• Support rack installation, server deployment, and hardware refresh projects.
• Perform preventive and corrective maintenance activities to maximize uptime.
• Manage spare parts inventory and coordinate replacement hardware logistics.

• Perform rack and stack activities for servers, networking equipment, and supporting infrastructure.
• Install, route, label, and troubleshoot copper and fiber cabling.
• Ensure all work is completed according to safety, quality, and documentation standards.
• Conduct environmental and operational audits to verify data center readiness.

• Work closely with engineering, operations, and customer teams to resolve technical issues.
• Provide detailed service documentation and accurate maintenance records.
• Participate in escalation efforts during critical service events.
• Share technical knowledge and support less experienced technicians.

• Extensive travel opportunities across North America
• Hands-on work with cutting-edge AI and enterprise server technology
• Exposure to large-scale data center environments
• High level of autonomy and customer interaction
• Strong technical growth path in server hardware, AI infrastructure, and field engineering

You have experience troubleshooting Dell Power Edge servers in a data center environment, enjoy traveling, and are confident performing hardware repairs, deployments, rack installations, and cabling work with minimal supervision. You are comfortable being the hands-on technical resource responsible for restoring critical systems quickly and professionally.

This is a Contract position based out of Atlanta, GA.

The pay range for this position is $40.00 – $45.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan — Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Atlanta,GA.

This position is anticipated to close on Jul 25, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion,…