Software Sales Engineer

Location:
Hybrid / Remote (U.S.

-based)
Travel:
Up to 30–40% domestic travel, with occasional international travel as required
GPC is an award-winning 3D software company that develops innovative applications helping organizations visualize, manage, and optimize complex environments and operations. Our solutions support customers across a variety of industries, including logistics, transportation, highways, and healthcare.
We are looking for a customer-focused
Technical Pre-Sales Consultant / Implementation Specialist
who thrives at the intersection of technology, consulting, and customer success. In this role, you will guide clients from discovery and solution design through implementation, training, and adoption, ensuring they achieve measurable value from our software.
What you'll do?

• Partner with prospective and existing customers to understand their business objectives, operational challenges, and technical requirements.
• Lead requirements-gathering and solution scoping activities.
• Collaborate with Sales and Account Management teams to define implementation approaches and project deliverables.
• Deliver compelling software demonstrations tailored to customer use cases and industry needs.
• Serve as a trusted advisor throughout the evaluation process.

• Configure and deploy software solutions based on customer requirements.
• Develop and manage implementation plans, timelines, milestones, and project documentation.
• Coordinate with internal teams to ensure projects are delivered on time, within scope, and to a high standard of quality.
• Manage multiple client engagements simultaneously while balancing competing priorities.
• Proactively identify risks, communicate status updates, and drive issue resolution.

• Become a subject matter expert on GPC's products and best practices.
• Design and deliver engaging end-user and administrator training sessions, both virtually and onsite.
• Develop customer confidence and proficiency with the platform.
• Set clear expectations and guide customers through change management and adoption activities.

• Work closely with Product, Engineering, Sales, and Customer Success teams to communicate customer feedback and improve implementation processes.
• Contribute to internal knowledge sharing, documentation, and continuous improvement initiatives.

• 1–3 years of experience in software implementation, solution consulting, technical pre-sales, customer onboarding, professional services, or a similar client-facing role.
• Experience managing projects in a structured environment, or experience leading the implementation of enterprise software from an end-user perspective.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Excellent written, verbal, and presentation skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong problem-solving skills and attention to detail.
• Willingness and ability to travel as needed.
• Experience delivering software demonstrations and presentations to customers.
• Experience facilitating remote and in-person training sessions.
• Knowledge of logistics, transportation, infrastructure, highways, healthcare, or related industries.
• Familiarity with implementation methodologies and project management practices.
• Experience working cross-functionally with Sales, Product, and Engineering teams.
• Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or a related field (or equivalent practical experience).

• Successfully manage multiple customer implementations from kickoff through go-live.
• Deliver impactful product demonstrations and training sessions that drive user adoption.
• Build trusted relationships with customer stakeholders.
• Consistently deliver projects on schedule and within agreed scope.
• Contribute ideas that improve our implementation processes and customer experience.

• Work with innovative 3D technology used across diverse industries.
• Make a direct impact on customer success and business outcomes.
• Collaborate with talented teams in a growing organization.
• Gain exposure to a wide range of projects, customers, and technologies.
• Enjoy opportunities for professional growth and international experience.