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Senior Tech Support Engineer, Platform; SaaS
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-27
Listing for:
Axon
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Axon in Atlanta is seeking a Technical Support Engineer (Tier‑2+) to support customers and internal teams on the Axon 911 platform within a global SaaS environment. You'll diagnose issues, optimize monitoring, and drive reliable operations across engineering and customer operations.
This hybrid role requires collaboration across cross‑functional teams, ownership of escalations, and the ability to communicate clearly with customers and partners while continuously improving knowledge bases and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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