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IT Service Desk Technician - Onsite Support & End-User

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: DRS IT Solutions Inc
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Technician - Onsite Support & End-User Help

DRS IT Solutions Inc. is seeking an IT Service Desk Technician to provide first- and second-level support for agency employees. The role covers hardware, software, network, and application issues in a hybrid IT environment, with a focus on timely incident resolution and strong customer service.

Local candidates only; on-site work may be required. The position emphasizes Service Now ticketing, ITIL practices, and close collaboration with IT teams to maintain endpoint readiness and asset lifecycle

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