Hybrid IT Help Desk Specialist
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-27
Listing for:
Coventek Inc
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Coventek Inc. seeks an IT Service Desk Technician to provide first- and second-line support for agency employees in a hybrid IT environment. You will diagnose, troubleshoot, and resolve hardware, software, network, and application issues while delivering excellent customer service.
You will work in a role that emphasizes end-user support across Microsoft 365 services, Entra , Intune, and asset management, with a focus on rapid incident resolution, knowledge article creation, and SLA adherence.
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