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Hybrid IT Service Desk Tech: Windows 11 & M365

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Creative Solutions Services, LLC
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below

Creative Solutions Services, LLC in Atlanta, GA is seeking an IT Service Desk Technician to provide first- and second-level support in a hybrid environment. You will diagnose and resolve hardware, software, network, and MS 365 issues for agency employees.

Responsibilities include using Service Now, handling incidents, guiding users, and maintaining documentation while SLAs are met. Qualifications include 2 years in a Help Desk or related role, or an associate degree with 1 year experience.

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