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Service Desk Analyst: Windows/AD/VDI Support & Team Impact
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-28
Listing for:
IDR, Inc.
Full Time
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
IDR, Inc. is seeking a Service Desk Analyst to provide first-line technical support in Georgia. You will troubleshoot incidents, document interactions, and assist with hardware/software configurations for Windows environments and network hardware.
Strong customer service and communication are essential in a fast-paced, team-oriented setting. The role emphasizes Active Directory management, VDI troubleshooting, and collaboration with the Service Desk team to resolve issues and support additional
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