Application Engineer

The Applications Engineer provides hands‑on support for enterprise systems and applications. This role collaborates closely with internal stakeholders to manage environments, ensure system stability, and deliver reliable technical support across development and operational systems.

• Perform installation, configuration, and validation of system environments.
• Manage environment buildouts across development, staging, and other non-production systems.

• Provide post-upgrade stabilization and ongoing technical support for systems and applications.
• Troubleshoot and resolve system issues to maintain uptime and performance.

• Manage corporate support cases and perform Service Now ticket triage.
• Coordinate system releases, deployments, and planned downtime activities.

• Configure and maintain bridge services and supporting infrastructure.
• Validate Azure relays, client secrets, and service account configurations.
• Perform log analysis to identify and resolve system issues.

• Provide backup support for topology maintenance and access escalation processes.
• Collaborate with cross‑functional teams to support system reliability and operational continuity.

• Experience with enterprise application support and environment management.
• Familiarity with Azure services and cloud‑based infrastructure.
• Strong troubleshooting and problem‑solving skills.
• Experience with ticketing systems such as Service Now.
• Ability to work collaboratively across technical and business teams.
• Windows operating systems, Windows applications, and client-server application support.
• Power Shell experience. 3+ years.
• Python scripting is a plus.