ERP Systems Administrator II

Objective

We seek an ERP Systems Administrator who operates with self-directed ownership, a strong commitment to collaboration, and the desire to become and thrive as the technical expert over our enterprise applications. This person sees what needs to be done, forecasting and resolving application problems before they impact operations, while building technical expertise, coaching others on best practices, and acting on it.

They work with significant autonomy and independent judgment within the established technical direction, collaborating effectively across business operations, vendor partners, and IT teams to ensure Automation Direct's enterprise applications (ERP, PIM, Forecasting, Order Management, and related integrated systems) run reliably, perform optimally, and deliver the value the organization depends on.

We seek an ERP Systems Administrator who operates with self-directed ownership, a strong commitment to collaboration, and the desire to become and thrive as the technical expert over our enterprise applications. This person sees what needs to be done, forecasting and resolving application problems before they impact operations, while building technical expertise, coaching others on best practices, and acting on it.

They work with significant autonomy and independent judgment within the established technical direction, collaborating effectively across business operations, vendor partners, and IT teams to ensure Automation Direct's enterprise applications (ERP, PIM, Forecasting, Order Management, and related integrated systems) run reliably, perform optimally, and deliver the value the organization depends on. This person takes active ownership of incidents, application monitoring, enhancement activities, project coordination, testing, training, and troubleshooting.

They are the technical expert and trusted advisor for these critical systems. They embrace change and ambiguity, adapt rapidly to new technologies and shifting business priorities, and maintain focus amid competing demands.
This is a hybrid position working at least 3 days per week in our Cumming, GA office.

• Demonstrates a servant attitude by fostering collaboration, removing obstacles, and prioritizing the success and growth of those around them.
• Operates as a self-winding team member — sees what needs to be done based on an internal understanding of what good service looks like, and is internally motivated to act on it rather than waiting for orders or procedures.
• Partners effectively with business stakeholders to align technology, processes, and business objectives while building strong cross-functional relationships.
• Becomes the technical expert in the enterprise application solutions supported, helping the business get maximum value from them through their questions and needs.
• Learns quickly and adapts rapidly to new technologies, business processes, and organizational priorities, applying new knowledge with minimal ramp-up time.
• Exhibits strong problem-solving skills and initiative, proactively identifying issues, analyzing root causes, and driving effective solutions to completion.
• Embraces change and continuous improvement, remaining flexible and resilient in evolving environments while helping others navigate transformation.
• Thrives in dynamic and ambiguous situations, maintaining focus, prioritizing effectively, and delivering results amid competing demands and shifting priorities.
• Communicates effectively in both technical and non-technical terms.

• Own all support and operational issues for assigned enterprise applications (ERP, PIM, Forecasting,
• Order Management, and related integrated systems), driving them to resolution and root cause.
• Build and continuously improve…