POS Technical Analyst

Job Title

Mercedes-Benz Stadium (MBS) is hiring a full-time Point of Sale (POS) Technical Analyst.

This position will support the POS Manager System & Technology in ensuring all food and beverage sales systems are prepared and ready for all major events s role will require pre-event work and systems to be prepared as well as providing operational monitoring and support for those systems during the events.

Work closely with and support the POS Manager System & Technology to:

• Ensure all POS systems within the stadium are fully functional and ready for major events, including swapping out of fixed POS terminals and shipping for repair.
• Assist in maintaining and managing an inventory of all POS hardware, tablet devices, and related peripherals.
• Assist in the implementation of POS application updates and releases.
• Establish, monitor, and report on overall POS systems performance.

• At least 4 years of Information Technology experience working with hardware and tablet devices.
• Experience configuring and supporting point of sale systems to include installation, troubleshooting, and monitoring systems.
• Preferred:
  Experience with Global Payments Xenial/Genius systems.
• Microsoft certifications, or other IT certifications (Network certifications) desirable.
• Previous major events/sports and entertainment experience preferred.

• Self-motivated and ability to manage multiple work streams with little supervision.
• Proven problem solving, troubleshooting, research, and implementation skills.
• Strong oral and written communication skills and ability to collaborate with others.
• Demonstrated ability to excel in a team-centered environment.
• Ability to work well with and achieve exceptional results through others.
• Experience supporting or managing mobile devices (Enterprise managed smartphones/tablets), working knowledge of MDM software.
• Ideal candidate would be comfortable working in guest facing fast-paced environment.
• Some standing and walking are necessary during event prep, gamedays, and match days.