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Hybrid Merchant Support Specialist - Global E-commerce
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-04
Listing for:
Global-e Online Ltd.
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Ecommerce
Job Description & How to Apply Below
Global-e Online Ltd. in Atlanta is seeking a Merchant Support Agent to be the trusted day-to-day contact for our merchants, helping them navigate the Global-e platform and resolve order, shipping, and tax issues.
You will collaborate with operations, logistics, finance, and technical support to ensure timely resolutions, monitor SLAs, and contribute to knowledge base improvements. This hybrid role requires a customer-first mindset and strong communication.
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