More jobs:
Industrial Automation - Technical Support
Job in
Atlanta, Fulton County, Georgia, 30301, USA
Listed on 2026-08-05
Listing for:
MRINetwork
Part Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Engineer
Job Description & How to Apply Below
Automation Support Consultant/Automation Engineer
Industrial automation products company with product lines that include PLC's/I/O/PC Control, HMI's/Communications, Drives/Motors/Motion, Process/Fluid Power, Power Distribution, needs experienced Automation Support Consultants/Automation Engineers in the Atlanta, GA area. This role will handle troubleshooting issues and answer technical pre-sale and post-sale questions via email and phone.
Why Work Here?- No travel
- 8-5 or 8-6 with half-day off each week, no overtime
- Quarterly bonuses and generous profit sharing
- Team-based culture
- Training provided first month and ongoing training every few days
- Excellent benefits: health/dental/life insurance, 401k, bonus, profit sharing
- On-campus cafe and gym and exercise classes
- Tuition reimbursement
- Customer support/troubleshooting - Provide solutions to customer issues received via phone, email, and/or chat. May conduct technical research, testing, and/or re-create customer issues using actual equipment and configurations to assist in troubleshooting.
- Training – Attend team meetings and training sessions to learn new products. When not taking calls, may also train/re-train on existing products to increase knowledge.
- Documentation – May create application notes, review product documentation, and update hard-copy or online documentation as needed.
- Point of contact – Act as a tech support liaison with other teams when new products are considered. This may include documentation development and review for new products as well as evaluation and/or development assistance for new products.
- Requires 5 years experience, or technical degree with a minimum of 3 years experience.
- PLC programming and troubleshooting/start-up experience.
- Experience setting up and troubleshooting Windows to industrial Ethernet network.
- HMI programming and troubleshooting experience.
- Communications experience with various industry networking solutions (Devicenet, Profibus, etc.) is desirable.
- Experience with AC servo, variable frequency drives, and stepper systems products is a plus.
Position Requirements
5+ Years
work experience
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