Sr. Application Analyst Epic Clinical Case Management

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Job Summary Be part of Grady's new implementation! We are looking for an experienced Epic Analyst who has prior experience and is certified in Epic CCM Clinical Case Management. This is a required qualification.

The Sr Application Analyst designs, builds, tests, validates, and supports clinical applications. Obtains and maintains in-depth knowledge of the application functionality, and acquires knowledge of the clinical/business workflows to be implemented on the system. Jointly with each other, and with the department representatives, designs future-state workflows and builds the system to support the new workflows. Works with each other in work groups, and across interdisciplinary work groups, to accomplish these goals as a team.

Provides excellent customer service and maintains professionalism at all times.

Maintains Epic certification in assigned application module.

Provides Epic product function, design, and build expertise and experience needed for successful product implementation.

Provides on-site support as needed during Go-live/Downtime events.

Serves as the primary resource dedicated to application design, validation, and build within assigned area. Assesses current state, designs and implements future-state workflows by interacting with department representatives to analyze business/operational needs, and translates these into proper system configuration.

Provides demonstration of system functionality creates and submits regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned. Coordinates/facilitates organizational meetings and attends weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.

Develops, supports, and maintain documentation and procedures as needed and provides training to other IT staff and user clients as appropriate.

Troubleshoots problems identified by team members and end-users, analyzes and coordinates system changes, and implements approved changes based on customer-designated priorities.

Reviews and tests build and new releases/enhancements prior to implementing in the production environment, and maintains established guidelines related to build standards (logs/tracks issues, naming and numbering conventions, build trackers etc.) and Change Control processes.

Collaborates with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assists with training of end-users on proper use of the system.

Contributes to preparation of testing scripts, performs unit/system/integrated testing tasks in a structured manner, and appropriately documents test results.

Provides expertise and experience to the development of activation plans, application activation tasks, and production environment readiness.

Qualifications :

Epic CCM certification required.

Epic Clin Doc, ASAP, CPOE (Orders) preferred additionally.

With Bachelor's Degree:
Four (4) or more years job related experience in information technology or healthcare. With Associate's Degree or two years college level course work:
Six (6) or more years job related experience.

While this position is remote, we’re only able to hire candidates who reside in Georgia , Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.

Core Competencies These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.
1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration &…