Network & Computer Systems Administrator, Level 1

ABOUT VIAPLUS

Via Plus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all.

Via Plus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all.

We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience providing solutions for the tolling and transit industries. Via Plus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries.

Our vision has evolved to provide a fully automated, end-to‑end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients. We serve enterprises that require high-volume, real‑time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back‑office system (BOS) enables Mobility‑as‑a‑Service (MaaS) with a “one account” feature that supports multimodal transportation solutions.

In a rapidly changing environment, Via Plus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue – all while providing exceptional customer service.

Learn more:

VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations, and mobility services. We design, finance, build, and operate highways, bridges, tunnels, urban roads, and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience.

More information:

@VINCIConcess

Network and Computer Systems Admin, Level 1

Atlanta, GA

The Network and Computer Systems Administrator, Level 1, provides frontline technical support and assists with the administration, configuration, maintenance, and documentation of end-user computing systems, Microsoft 365 services, hardware, software, and related IT assets. Responsibilities include, but are not limited to, the duties listed below. The order of the duties does not indicate priority or the percentage of time dedicated to each task.

• Manage Help Desk requests and provide frontline support for end-user computing issues.
• Install, configure, troubleshoot, repair, and upgrade Windows desktops, laptops, printers, and other end-user equipment in accordance with current corporate standards.
• Install, configure, and maintain approved end-user software, including new releases, system upgrades, patches, and fixes.
• Administer Microsoft 365 services and provide support for Microsoft Teams.
• Monitor system backups and assist with system recovery testing activities.
• Perform routine system checks and document findings, issues, and follow-up actions as needed.
• Support and maintain IT policies and procedures in alignment with company standards and applicable compliance requirements.
• Submit purchase order requisitions for equipment and related IT needs as requested.
• Manage and maintain IT inventory by accurately…