Engineer, Site Reliability

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This role is essential for maintaining and improving the reliability and resilience of digital infrastructure systems. It primarily involves automating processes, monitoring system health, and managing incident responses to reduce operational disruptions. The role requires proficiency in programming, scripting, and incident management to support system stability and efficiency. Success is measured by system uptime, reduction in manual interventions, and rapid recovery from incidents.

The work directly supports organizational service quality and operational performance by ensuring robust and reliable digital operations.

• Automate processes to improve system reliability and reduce manual operational tasks
• Monitor systems proactively to minimize operational incidents and maintain service continuity
• Streamline software development and deployment processes to enhance operational efficiency
• Develop scripts and tools to decrease manual efforts in routine operational activities
• Manage incident response to ensure rapid recovery and minimize service disruption
• Adapt to new technologies to sustain and improve system robustness and performance
• Also responsible for other duties/projects as assigned by business management as needed

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science or Engineering Master's/Advanced Degree Computer Science or Data Science (Preferred)
• 2-4 years Developing and maintaining CI/CD pipelines for software deployment (Preferred)
• 2-4 years Implementing and managing cloud-native platforms and solutions (Preferred)
• 2-4 years Guiding and mentoring teams in reliability engineering practices (Preferred)

• Application Monitoring (Required)
• Automation (Required)
• CI/CD (Required)
• Capacity Planning (Required)
• Cloud Computing (Required)
• Incident Management (Required)
• Performance Tuning (Required)
• Scripting (Required)
• System Reliability (Required)

• Certified Kubernetes Administrator (CKA) - Certification that validates the ability to use Kubernetes, which is crucial for automating deployment, scaling, and operations of application containers across clusters of hosts. (Preferred)
• AWS Certified Dev Ops Engineer
  - Certification that demonstrates an individual's expertise in provisioning, operating, and managing distributed application systems on the AWS platform. (Preferred)
• Site Reliability Engineering (SRE) Foundation Certification
  - Certification that provides a foundational understanding of the SRE philosophy, practices, and tools to enhance the reliability and performance of systems. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
No

• DOT Regulated Position (Yes/No):
  No
• Safety Sensitive Position (Yes/No):
  No

Base Pay Range: $84,900 - $153,200 Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are…